ConsumptiveConsumer Memory In Relation To Advertising Effectiveness Personality Traits

A Study of Consumptive Behaviour, Personality Traits and Gender Differences

  • Joanne Jacob

    Psychology is known for the study of the human mind and its behaviour. It can be seen as the umbrella term for the sub-fields of psychology such as cognitive psychology and social behaviour (McLeod, 20011). It is frequently argued whether or not psychology is a science or simply a descriptive science, a description of which scientist use to say that the subject is ‘not a science’, it merely describes rather than explains e.g. a specific behaviour. The Humanistic approach is seen as a non-science as psychologists of that field believe that:

    ‘Only by seeing the world from the individual’s point of view can we really understand why they act the way they do.’ (McLeod, 2008 [online])

    Cognitive psychology is the study of the way in which the brain processes information internally, this allows us to consider the environment around us (stimulus) and determine the correct way to behave and speak by going through four stages known as bottom-up processing (Eysenck and Keane, 2010). This information is then stored and filed into either our long-term or short-term memory. It is apparent that the cognitive process is very similar to that of a computer, hence why psychologists use the computer metaphor and its attributes of processing, organisation, storage and response to explain cognitive processing more clearly (Carello et al, 1984).

    Get Help With Your Essay

    If you need assistance with writing your essay, our professional essay writing service is here to help!

    Find out more

    Consumer psychology is simply the ‘why’ to consumer behaviour and helps conjure an explanation to a consumer’s wants and needs (Khosla, 2010). Theories and methods from various fields such as marketing, psychology, economics and sociology help towards understanding the consumer’s mind and behaviour (Jansson-Boyd, 2011). It focusses on the internal psychological factors that affect the choices and behaviour of the consumer, these being motivation, perception, learning and beliefs and attitudes (Lejniece, 2011). As a result, the cognitive processes of the human mind are very important in the study of consumer psychology (Jansson-Boyd, 2010).

    The focus of this essay will be on the effectiveness of multi-media advertising (screen) versus single-media advertising (print) on consumer’s working memory and distinguishing its effectiveness of advertising through recall.

    Critical Analysis (2000)

    Burke and Skrull (1988) investigated three different ways in which the consumers’ memory may be influenced and affected with regards to magazine adverts when exposed to other competitive adverts. The first experiment required 144 Introductory Psychology university students to review 12 various adverts on a computer screen in their own time and when they had made a judgement on either of the questions asked alongside the advert they were asked to press the space bar to rate their answer on a judgement scale.

    Subjects were later on given an explicit memory test based on three target ads chosen as specific adverts for the experiments. Burke and Skrull (1988) found that the ability of recalling specific product information and ads are highly influenced by surrounding competitor advertisement. There are many weaknesses to this study; firstly, the internet was not introduced until two years later in 1990 by Tim Burners Lee (Borden, 2000), making it impossible for consumers to view any type of advert online. To have carried out an experiment asking participants to view adverts on a computer screen is unrealistic and makes this study weak in ecological validity.

    In addition to this, participants were not given a set amount of time to look and gather information about any of the ads shown in the experiment, meaning that they may have spent more time on one ad than another. This makes measuring effectiveness difficult and makes this part of the study unreliable.

    Dijkstra et al’s (2005) research was based on the cognitive responses of multi-media versus single-media campaigns through television, internet and print. Based on a study by Kiseiekius and Sternthal (1994) it is believed that the use of more sensory modes (such as auditory and visual) used in adverts can lead to increased advertising effectiveness.

    Using Kisielius and Sternthal’s (1994) theory, the aim of the study was to find out which of the three media had the most effect on consumer recall and whether or not they complimented each other towards advertising effectiveness and persuasion if used in a single campaign. The tests they conducted looked at the cognitive responses of consumers of both single and multi-media campaign messages.

    The test required participants to view nine different adverts; three one-medium adverts from print-only, television-only and internet-only, and another three-media campaigns in six different sequences. All participants were exposed to all of the ads three times. The time given to view the television containing news and adverts were eight minutes and two minutes respectively. For both Print and Internet adverts, participants were given ten minutes in total. They were then asked to fill out a questionnaire that required them to write down everything they could recall about the ads, including uses and benefits.

    The items used for the target ads were for a brand of wine and a book. Only two items were used as personal involvement items in the study rather than twenty to avoid the risk of conditioning and therefore reducing the validity of measuring. However if they were to have used a wider variety of products it may have increased the study’s reliability (Rossiter and Kayandé, 1999).

    Through their experiment Dijkstra et al (2005) found that for both the book and brand of wine, participants who were exposed to television-only adverts recalled more elements compared to participants who were exposed to multi-media adverts.

    found through their experiments that television had a larger effect on consumer memory due to the use of both auditory and visual modes compared to either print or screen advertisements.

    Figure – Baddeley (2000) The Episodic Buffer:

    A new component of working memory?

    This is due to the working memory and can be explained through Baddeley and Hitch’s (2000) model. The model explains how the working memory consists of four parts; the central executive (CE), phonological loop (PL), visuospatial sketchpad (VS) and the episodic buffer (EB).

    Dijkstra et al (2005)’s study concentrates on finding the cognitive effects on single versus multi-media advertising

    Interference- verbal and visual components.

    Learning without involvement- krugman 1965

    TV advertisers control the pace of how long consumers can take in the information, however in contrast to that, print media and internet allows consumers to take their own time

    Sundar et al (1998) found that print performance is increasingly better on the memory compared to screen as print media allows the consumer to take in the advert as a whole whereas online consumers would or may have to scroll through the ad.- TIME

    – Sundar SS, Narayan S, Obregon R, Uppal C. Does web advertising work? Memory for print versus online media. Journal Mass Commun Q. 1998;75(Winter):822-35.

    Dual-coding- Paivio’ (1971)- suggests that television has a larger effect on cognitive responses and memory.

    -Paivio A. Imagery and verbal processes. New York: Holt, Rinehart and Winston; 1971.

    Print ads have a ‘delivery characteristic’ through turning the pages and thus created a higher cognitive response whereas internet-only does not.

    Is there evidence to suggest that marketers are using research from cognitive psychology in order to assist advertising effectiveness?

    Conclusion (500)

     

 

Abstract

A general population survey of 1193 people was conducted to ascertain if there was a common core personality or behavioural trait of “consumptiveness” in participants. Consumptiveness refers to the acquisition or consumption of items in an excessive amount. This study examined if excessive consumption of one variable, such as alcohol, tobacco and gambling led to the excessive consumption of another, in line with a theory proposed by Browne (2014). Browne’s study focused on associations between gambling and other excessive behaviours and he posed the implications of excessive consumption on health and wellbeing. In this case the study focused on excessive use of media products (online social networking, video gaming, clothing purchases) as well as appetitive products such as sweets and fast food. The findings of the study showed moderately notable gender differences in the results, as well mild to medium statistically significant results among similar consumption variables that both support and do not support the consumptive trait theory.

Keywords: Excess consumption, Gender Differences, Personality Traits, Behaviour

A study of consumptive behaviour, personality traits and gender differences

The purpose of this study was to try and ascertain if there is a link between the consumption of different items. If there is a connection, then when people excessively consume one thing (salt, caffeine, sugar, lollies), they are more likely to excessively consume another (purchasing luxury items, gambling, playing video games) and this could potentially be a personality trait of general consumptiveness (Browne, 2014). Browne (2014) looks at “The consumption hypothesis” and proposes that people with the general consumption trait engage in activities that require little output for small, instant rewards or gratification. His study focused on excessive consumption of addictive substances/behaviours such as gambling, nicotine, drugs and alcohol and also appetitive targets like salt, caffeine and energy foods.

Get Help With Your Essay

If you need assistance with writing your essay, our professional essay writing service is here to help!

Find out more

Consumer choices incorporate a variety of things and people oft make consumption choices based on their personality types, Wu, Cutright, and Fitzsimons (2011) conducted a study looking at the effects of self discovery, personality and consumption habits. Wu et al. (2011) found that even when self-discoveries were made, participants still made consumption choices that conflicted with the recently gained knowledge. When thinking about consumption of harmful products or behaviours (nicotine, alcohol, illicit drugs, speeding in automobiles) enough research has been done for people to know that the products or behaviours are indeed harmful, yet still engage in consumption of said products/behaviours, so some could argue that there is a personality trend emerging where the consumer goes against better knowledge and judgement for small rewards or positive feelings. Beijers, Burger, Verbeek, Bockting, and Ormel (2014) conducted research regarding continued smoking and alcohol consumption during early pregnancy. Their results found no associations between personality and the continuation of smoking, which goes against the prior theory, but links were found regarding the state of mental health of the participants such as anxiety and depression instead. Though with the general knowledge that smoking cigarettes is addictive, can that and also consumptive behaviour be put down to addiction or having an addictive personality? (Which the existence of is hotly debated). In one study on men with excessive alcohol consumption, the question was asked if they had an addictive personality (Berglund et al., 2011). The results came back that they did not, and shared the same personality traits as the general population. With that being said, could the general population have underlying consumptive tendencies in their personality varying in different levels?

Being shown that persons still knowingly participate in potentially harmful or dangerous behaviour, Hong and Paunonen (2009) researched personality traits and health risk behaviours (substance abuse and use, dangerous driving and unhealthy eating habits) and used a sample of university students as participants. The results showed that the participants who engaged in the behaviours had low conscientiousness and agreeability personality traits, which was interesting with regards to this study as it assists in determining that common personality traits can predict behaviours.

Looking at the varied range of results discussed above, there aren’t any solid common findings regarding personality traits, consumption and behaviour as yet but the ideas are there. So to continue the Browne (2014) consumption hypothesis, this study focused on investigating the consumptive personality trait theory. If the theory is proved correct there should be a positive correlation between harmful substances (gambling, nicotine, alcohol) and media consumption (video games, online social networking, purchasing luxury items). Also going on the general consumption trait, we would expect to see a correlation between instant reward appetitive targets salt, sweets, fast food and caffeine as well as a correlation between the purchasing of items (clothing, magazines and collectables) which also provide instant gratification to the consumer.

Method

Participants

A total of 1437 people responded to the study. Those excluded included 80 participants whom where under 18 years of age or did not provide consent, as well as 164 participants that only partially completed the survey. The final sample was made up of 1193 adult respondents from the general population. Ages ranged from 18 to 90 years with a mean age of 32.27 years. The sample consisted of 324 males (M = 30.76) and 862 females (M = 32.76), with seven participants choosing to not reveal their gender.

Materialsand Procedure

A general population survey was considered the most appropriate approach in which to test the hypotheses and gain more insight into the general consumption hypothesis as stated by Browne (2014). Participants were directed to a specifically created online survey hosted by SurveyMonkey.com by means of online social networking, email and direct methods. The survey was done on a voluntary basis and participants had to provide informed consent, and select that they were over 18 years of age to progress through to the questionnaire component. The Central Queensland University Human Ethics Committee approved this survey, and the participants had the option to exit the survey at any time with no resulting penalty.

The survey incorporated 19 questions, 13 of which were close-ended quantitative items measuring general and media consumption, 2 quantitative with an open-ended scale and four demographic questions. The demographic questions included the age, gender, income of the participants and also an optional question with regards to Aboriginal and Torres Straight Islander status (Aboriginal, Torres Straight Islander, Australian South Sea Islander or None of the above).

The measures used in the survey varied and included consumption of collectible items, and magazines, which were measured by asking approximately how many items were purchased per month (e.g., DVDs, books, games, CDs) with scoring based on a seven point scale including responses {Never, less than 1 item a month, 1-2 items a month, 3-5 items a month, 6-10 items a month, 11-15 items a month and more than 15 items a month} Clothing purchases used a similar six point scale but did not give a zero option. Salt added to food gave options of never, rarely, sometimes and usually on a four-point scale. Sweets incorporated an eleven-point scale with options ranging from daily to weekly intake. Caffeinated and alcoholic drink intake also had an eleven-point scale with options of weekly amounts and nil.

Online social networking and extracurricular mobile/tablet usage was calculated on an eight point opposite scale compared to other questions, ranging from at least once an hour, several times a day, once a day, several times a week, once a week, once a month, less than once a month and never. Gambling habits were measured on a six point scale with responses ranging from never, monthly or less, two to four times a month, two to three times a week, four to five times a week and six or more times a week. Determining cigarette consumption per day of participants used a nine-point scale of multiple daily usage options.

The fast food consumptive variable measured the previous weekly intake {never, once 2-3, 4-5, 6-7 and more than 7 times}. Video game usage per week was measured on a nine-point scale with hourly-based selections and nil. Finally, an open-ended scale was used for the questions how many serves of vegetables/fruit do you eat on a usual day, where the participants could enter a numerical value.

Results

Gender differences were examined for each of the primary variables using a series of independent-samples t-tests. As shown in Table 1, males and females differed in their self-reported consumption of caffeine, clothing items, collectibles, general interest magazines, gambling products, vegetables, fast food and alcohol, as well as their use of social networking services and video games, and reported income (all ps < .05). No statistically significant differences between males and females were reported for salt intake, consumption of confectionaries (sweets), fruits, cigarettes, or the use of smart phone devices (all ps > .05).

Table 1. Gender Differences in Self-Reported Consumption.

Mean SD df t-value Sig.
Caffeine Males = 5.43

Females = 5.11

Males = 2.27

Females = 2.34

1184 2.13* .03
Clothing items Males = 1.59

Females = 1.96

Males = .84

Females = .99

1184 -5.97** <.001
Collectibles Males = 2.48

Females = 2.18

Males = 1.13

Females = .98

516.75 4.28** <.001
Magazines Males = 1.47

Females = 1.74

Males = .87

Females = 1.01

669.31 -4.47** <.001
Social networking Males = 2.62

Females = 2.21

Males = 1.65

Females = 1.11

436.47 4.17** <.001
Video games Males = 3.01

Females = 1.66

Males = 2.17

Females = 1.38

425.6 10.42** <.001
Gambled Males = 1.88

Females = 1.58

Males = 1.06

Females = .81

473.37 4.57** <.001
Vegetables Males = 2.3

Females = 2.52

Males = 1.61

Females = 1.52

1184 -2.17* .03
Fast food Males = 2.43

Females = 2.1

Males = 1.0

Females = .87

514.78 5.3** <.001
Alcohol Males = 4.0

Females = 2.88

Males = 2.53

Females = 1.83

455.42 7.25** <.001
Income Males = 2.71

Females = 3.19

Males = 1.45

Females = 1.26

517.24 -5.26** <.001

* Significant at p < .05 ** Significant at p < .001

The distributions of responses on a number of the primary variables did not meet the assumptions of parametric testing and were assessed by a series of (non-parametric) correlations (Spearman’s rho). The results are reported in Table 2. For each pairing, Spearman’s correlation coefficient (rs) is reported as the top value.

Table 2. Correlations for Consumptive Items.

* Significant at p < .05 ** Significant at p < .001

Discussion

The results showed some statistically significant small to medium correlations between the variables. With regards to our hypotheses and the general consumption theory, most of the correlations were in the same categories, such as a positive correlation between appetitive targets sweets and fast food, and fruit and vegetable consumption as well as between technological products, in particular smart phone usage and using online social networking. The results did show a small positive correlation between video gaming and collectables as well as clothing and collectables, this is in line with the type of results that Browne (2014) received. These results support the idea that people are more likely to consume items in the same or similar categories but not other categories in a highly noticeable amount like this paper had hypothesised.

Find out how UKEssays.com can help you!

Our academic experts are ready and waiting to assist with any writing project you may have. From simple essay plans, through to full dissertations, you can guarantee we have a service perfectly matched to your needs.

View our services

A more interesting secondary aspect of the results is the gender differences noted between consumption of items and media products. Male participants were shown to be more consumptive than females in the areas of caffeine, video gaming, collectables, social networking, alcohol, gambling and fast food. With females being more consumptive in clothing, vegetables and magazines.

It can be acknowledged that the design of this study was limited by means such as delivery format being only attainable to online media users, and that the gender and ages of the participants are not fully representative of the population. Due to being in a survey format, a sample bias could also be taken into account. In order to gain more insight on the consumption trait theory more research is needed. Future researchers could incorporate a broader range of consumption items to suit a more varied range of age groups as well as targeting participants already excessively consuming in a particular field (such as purchasing clothing items or playing video games excessively), and from there ascertain if they excessively consume in other fields. A control group sample of the general population could also be incorporated in a future study for comparison to the excessive consumer participants. Other personality traits such as addictiveness or impulsiveness could also be taken into account in the research so as to clearly define the difference between those and “consumptive” traits. Referencing back to the study conducted by Beijers et al. (2014), The participants showed signs of mental health concerns such as anxiety and depression with relation to their continuation of smoking during pregnancy, when thinking about excess consumption, mental health factors like these could also promote consumptive behaviour to receive instant reward and fulfilment, so behaviour could purely be situational. Reflecting on the gender differences noted in this study, some further possible avenues could also include ascertaining if there is more likely to be a “consumptive trait” in one gender over another.

In sum, although our hypotheses were not fully supported in the study, there were some statistically significant correlations that supported the Browne consumption hypothesis, but more solid results are required. As found in the article by Hong and Paunonen (2009) personality factors and traits can assist in predictions regarding behaviours, especially those that can pose risk to health. So further more detailed research and insight into a behavioural consumptive trait could potentially aid in improving existing knowledge regarding the vastness of human personalities, and should not be discarded.

References

Beijers, C., Burger, H., Verbeek, T., Bockting, C. L. H., & Ormel, J. (2014). Continued smoking and continued alcohol consumption during early pregnancy distinctively associated with personality. Addictive Behaviors, 39(5), 980-986. doi: 10.1016/j.addbeh.2014.01.022

Berglund, K., Roman, E., Balldin, J., Berggren, U., Eriksson, M., Gustavsson, P., & Fahlke, C. (2011). Do men with excessive alcohol consumption and social stability have an addictive personality? Scandinavian Journal of Psychology, 52(3), 257-260. doi: 10.1111/j.1467-9450.2010.00872.x

Browne, M. (2014). The Consumption Hypothesis: Linking gambling to substance and dietary intake. Unpublished Manuscript.

Hong, R. Y., & Paunonen, S. V. (2009). Personality traits and health-risk behaviours in university students. European Journal of Personality, 23(8), 675-696. doi: 10.1002/per.736

Wu, E. C., Cutright, K. M., & Fitzsimons, G. J. (2011). How Asking ‘Who Am I?’ Affects What Consumers Buy: The Influence of Self-Discovery on Consumption. Journal of Marketing Research (JMR), 48(2), 296-307. doi: 10.1509/jmkr.48.2.296

 

Most Used Categories


Recommendation
With Our Resume Writing Help, You Will Land Your Dream Job
Resume Writing Service, Resume101
Trust your assignments to an essay writing service with the fastest delivery time and fully original content.
Essay Writing Service, EssayPro
Nowadays, the PaperHelp website is a place where you can easily find fast and effective solutions to virtually all academic needs
Universal Writing Solution, PaperHelp
Professional Custom
Professional Custom Essay Writing Services
In need of qualified essay help online or professional assistance with your research paper?
Browsing the web for a reliable custom writing service to give you a hand with college assignment?
Out of time and require quick and moreover effective support with your term paper or dissertation?